Frequently Asked Questions
Here are some of our most frequently asked questions.
If you have any other questions, click below.
FAQs
Here are some of our most frequently asked questions.
If you have any other questions, click below.
Is there a minimum order?
Minimum billing is $15.00.
Is custom signage available?
Everything we do is custom. The size, the color, the copy, format, font, materials, and logos.
Can my order be shipped today?
It depends on the order. To confirm please call 800-394-1690 extension 1.
What are normal shipping prices?
UPS ground is usually $9, other shipping services are available. Please specify if you have a preference or we will use our best discretion.
How long have you been in business?
We have been in business since 1977.
Are there any special setup fees that I will be charged?
Standard type styles have no additional setup charge. Custom logos will have a $60.00 setup charge (1 TIME CHARGE).
What do I need to place an order?
WE NEED TO KNOW:
A) Type of sign (Example Engraving, Silkscreening, Vinyl, etc.)
B) Exact size of sign
C) The material the sign is to be made from
D) The color of the sign
E) The exact copy of the sign
F) Any mounting instructions
How can I place an order or get a quotation for my sign?
Call us: 800-394-1690
Fax us: 718-385-1187
E-mail us: sales@cabsignsinc.com
Mail us: 38 Livonia Avenue, Brooklyn, NY 11212
Can I email you a file for my signs?
Yes, there is no service charge for converting & setting up your file on our system. If any additional information is required, we will contact you before proceeding. We can accept your file via e-mail for your signs. send e-mail to sales@cabsignsinc.com See next question for formats used.
What format can you accept my file in?
Graphics files that are usable, Casmate (*.SCV), Signlab (*.CDL), Flexisign (*.FS), CorelDraw (*.CDR), Encapsulated Postscript (*.EPS), Adobe Illustrator (*.AI), *.DXF and *.PLT
please ensure that all files have fonts or text converted to curves or outlines so that we can use them even if the fonts are not available, in other words, the file is treated as artwork rather than text. Also, the files must be in vector format (lines) not raster format (dots). Common raster formats are .jpg, .tif, .bmp and .gif which are generally useless.
***** DOC or XLS can be used for list of text names
ALL MUST BE PC FORMAT… Please, no Mac Disks.
What materials are available?
We have over 50 standard colors available for indoor/outdoor engraved signs. Metal engraving is available in Brass and Aluminum. Plexiglas, Sintra, Banners, and Coroplast are also available for signage with vinyl letters.
What marking processes are available?
We do Computer Engraving, Laser Engraving, Silk Screening, Photopolymer, Vinyl lettering, Sublimation, UV Printing, and Routing.
How can I mount my sign?
The most popular option is double-sided tape. Drilled holes can be done (There is no additional charge for either tape or holes). Also available for a small up charge is Velcro, Magnetic tape, chain, or suction cups.
Can I supply Camera-Ready artwork?
Yes, black and white camera-ready artwork up to size 8.5″x11″ can be used. There will generally be a $60.00 setup charge. (1 TIME)
Can I get a catalog?
How may I ask a question regarding anything?
Still have questions?
Contact Us if you still have questions.
